PRIVACY POLICY

1. Information We Collect

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a) Information You Provide Directly

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• Contact info (name, email, phone)

• Company name, job title

• Billing information

• Messages, preferences

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This includes data you enter into sign-up forms, demo requests, profile settings, communication preferences, or support tickets.

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b) Automatically Collected Information

• IP address

• Device information

• Browser type

• Usage analytics

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2. How We Use Your Information

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We use personal information to:

• Provide and improve the Services

• Communicate with you

• Personalize content and offers

• Process payments

• Detect fraud or security issues

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3. SMS and Communications

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By providing your phone number and opting into SMS, you consent to receive text messages and calls as described during signup. These may include:

• Transactional messages (account alerts)

• Service notifications

• Marketing messages

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You may withdraw consent at any time by replying STOP, or contacting support. Messaging frequency varies; message/data rates may apply.

This consent is separate from other agreements. (Compliant with TCPA/CTIA guidelines.)  

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4. Sharing of Your Information

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We may share your information with:

• Service providers (hosting, billing)

• Business partners under contract

• Legal authorities if required by law

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We do not sell your personal information to third parties.

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5. Cookies and Tracking

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We use cookies and tracking technologies to analyze trends, administer the Site, track user movements, and gather demographic information.

You can disable cookies via your browser settings.

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6. Data Security

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We implement reasonable administrative, physical, and technical safeguards to protect personal information.

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7. International Transfers

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Data may be transferred to and processed in countries outside your jurisdiction, including the U.S. All data transfers comply with applicable laws.

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8. Children’s Privacy

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We do not knowingly collect information from persons under 13. If you learn your child’s data was provided, contact us so we can delete it.

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9. Your Rights

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Subject to applicable laws, you may:

• Access or request deletion of personal info

• Update or correct inaccuracies

• Opt out of marketing

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Residents of certain jurisdictions (e.g., California) have additional privacy rights.

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10. Changes to This Policy

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We may update this Policy. We’ll post changes at https://hellostreamline.com/privacy-policy.

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11. Contact Us

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If you have questions about this Policy, email: privacy@hellostreamline.com (or your official support email).